FAQ

1. May I bring in my own entertainment, florist, cake, or décor?
2. What do you need to hold a date?
3. Is a deposit needed to hold a date?
4. What is included In The (On Premise) Rental Fees?
5. Do you offer direct billing?
6. Can I have the wedding ceremony at the Aquarium ?
7. May I use an outside catering company?
8. How many guests can Mystic Aquarium accommodate?
9. What is the time frame for an event at the Mystic Aquarium?
10. Are candles allowed?
11. Will someone from Mystic Aquarium be present for my event?
12. Is smoking allowed?

1. May I bring in my own entertainment, florist, cake, or décor?
   Yes, we will require a copy of your selected vendors.
   
   *Please Note: Balloons, Styrofoam, Straws and live animals (including fish) are not allowed to be brought into the Aquarium. Please note that we have a strict 91db sound limit at the Aquarium.
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2. What do you need to hold a date?
   Once you select a date with your Director and they confirm availability, we will send you a Banquet Event Order contract to confirm the date and times. We ask that you wait to send out any invitations for the event until all parties have signed the contract.
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3. Is a deposit needed to hold a date?
   YES! A deposit for the rental fee is due to hold your date. Your final payment is due 10 days before the event date.
   
   We accept Credit Cards, Personal Checks (made payable to Ocean Blue Catering), Cash and Money Orders.
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4. What is included In The (On Premise) Rental Fees?
   If you choose Mystic Aquarium for your venue the following items will be provided.
   • Tables
   • Classic White Basic Linens
   • Chairs
   • China
   • Glasses
   • Flatware
   Liaison, Greeter & Serving Staff
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5. Do you offer direct billing?
   Sorry No, all payments are due in advance and we accept the following forms of payment: Checks, Cash, Visa, MasterCard and American Express.
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6. Can I have the wedding ceremony at the Aquarium ?
   Yes! The Arctic Coast, Ocean Planet Pavilion (Seats over 200), Main Exhibit Floor, Challenge of the Deep or the Mezzanine provide a beautiful setting for an indoor or outdoor ceremony.
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7. May I use an outside catering company?
   Sorry No! Leave the catering to us (Ocean Blue Catering) has assembled a culinary team that includes the best local talent. Their knowledge of New England fare with sophistication makes Ocean Blue Catering one of the top catering facilities in the area.
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8. How many guests can Mystic Aquarium accommodate?
   350 Inside or 700 Outside.
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9. What is the time frame for an event at the Mystic Aquarium?
   The rental period is (5) hours. All events must start at 7PM and end no later than 12AM.
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10. Are candles allowed?
    Yes, candles (inside) may be used if the flame is enclosed in glass example votives or hurricanes. Please no glass, balloons, fake pedals, poppers or Styrofoam.
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11. Will someone from Mystic Aquarium be present for my event?
    Yes! The Banquet Manager, Front Gate Greeter, and Event Liaison will be available and present the evening of your event.
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12. Is smoking allowed?
    Smoking is allowed outside the front orange gates.
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